FAQs - Frequently Asked Questions

A: If your item is found, the find enters the unique ID# you registered in our system. You will receive an email with the contact information of the person who found it. Please use common sense when going to retrieve your lost item. Meeting should be done in a public place during the day. Do not disclose unneeded personal information and we always recommend that you do not go alone.

A: Yes, Please contact your local promotional products distributors. If you are a promotional products distributor please contact Artmetal Promotional Products by clicking here. If you do not have a promotional products distributor please click here.

A: Click Here or click ACTIVATE ID at the top of the page. Please note that You will be required to create an account before you register your first tag.

A: Yes, Please contact us.

A: You will need to enter your name, phone number, email, Unique ID#, and a description on the item you are going to use it on.

A: QR code readers can be downloaded from where you download your apps.

A: Each item from TRAKKABLES.com has an unique ID#, when registered on our site, we store that ID#, contact information and a description of the product. When it is found the finder can scan the qr code or go the web link and enter the unique number and which point an email will be sent to you.

A: Simply scan the QR code or click here . Enter your contact info and the unique ID# and an email will be sent to the owner who will contact you and make necessary arrangements to retrieve their item.

A: No, at this time we only connect lost items with their rightful owners. How you go about physically getting the items back is completely up to you but please read our safety tips before contacting the other party.

A: Shop Online or click here to see retailers that are currently carrying our product.

SAFETY:

For both the finder and the person with the lost item: Meet in a public place, during the day. Do not come alone. Never give more personal information then is needed for both parties to meet up. Never give financial information or home address. Use well lit, well populated locations to meet up.

Avoid contacting each other at unreasonable times: before 9am and after 8:30pm. be respectful and polite.